Found Description
General information
- Country
Mexico
- City
Mexico City
- Job ID
*****
- Department
SaaS
- Experience Level
ASSOCIATE
- Employment Status
FULL_TIME
- Workplace Type
Hybrid
- Description & Requirements
We are seeking an Associate Client Service Specialist to provide quality customer support to our new and existing customer base at Infor Nexus within the Global Services organization.
A Day In The Life Typically Includes:
- Respond to customer queries by utilizing product knowledge and or resource tools to research, follow-up, ensure appropriate escalation if applicable and document resolution details.
- Assist customers with completing transactions on the Infor Nexus platform, while understanding their specific requirements.
- Communicate with partners and various.
departments within our organization to ensure an integrated approach to managing our customers' relationships.
- Administer customer tr...