Client Service Representative Thornhill

Become a key player in client satisfaction as a Client Service Representative at CIBC in Thornhill. This on-site full-time role focuses on enhancing the banking experience for clients.
Join the Personal and Business Banking Team at CIBC, where you will handle client inquiries and guide them with transactions. You’ll use your financial services knowledge to make their banking experience meaningful and connect them with the right teams. Flexibility for shift work, including evenings and weekends, along with travel to different banking centers, is essential.
Key Responsibilities:
• Assist clients with account and product inquiries
• Proactively connect clients to relevant banking specialists
• Introduce clients to mobile banking applications
• Address and resolve client issues effectively
• Engage in a collaborative team environment
Requirements:
• Strong focus on client engagement and satisfaction
• Excellent problem-solving and communication skills
• Fam...