Client Service Representative (Mandarin/Cantonese) (Toronto)

What you'll be doing

As a member of the Personal and Business Banking Team, youu2019ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs.

As a Client Service Representative, whether itu2019s answering questions, assisting with transactions, or proactively connecting clients with the right team members, youu2019ll be the first line of support as clients work towards their financial goals.

Youu2019re flexible to work our banking centre hours which may include evenings and weekends.

To help deliver a great client experience, youu2019re flexible to work at multiple banking centres within a reasonable travel distance.

To successfully perform the work, youu2019ll be on-site full time.

How you'll succeed

• Client engagement -
  • Help clients manage their accounts and products.
  • Focus on the client experience and make inte...