Client Service Clerk - Permanent Position

Become a vital link in customer care with a Client Service Clerk role, excelling in handling inquiries and complaints. This permanent position focuses on billing and service information.
As a Client Service Clerk, you will engage with customers to address queries and manage billing arrangements. Your focus will be on providing vital support in processing refunds and receiving payments, all while maintaining accurate records for continuous improvement.
Key Responsibilities:
• Answer customer inquiries with thorough service details
• Address and resolve complaints effectively
• Organize billing for various services
• Issue receipts and ensure proper record-keeping
• Process payments and arrange credits promptly
Requirements:
• 1 to 2 years of experience in a similar role
• Proficiency in English for client interactions
• Strong analytical skills for feedback assessment
• Detail-oriented approach to record maintenance
• Ability to provide reliable as...