Found Description
Drive innovative quality improvement at Kids Help Phone as a Client Safety Manager in Toronto. Engage in enhancing mental health services through strategic initiatives in a hybrid workplace.
In this pivotal full-time role reporting to the EVP of Clinical Services, you will lead comprehensive quality and safety frameworks across KHP’s virtual services. You are expected to implement performance measurement systems and improve incident management practices. Collaboration with various departments will be vital, fostering a culture of safety and continuous learning.
Key Responsibilities:
• Lead enterprise-wide quality improvement initiatives
• Monitor performance metrics and safety indicators
• Conduct root cause analyses for incidents
• Develop accreditation-readiness programs
• Collaborate with diverse teams to ensure best practices
Requirements:
• Master’s in Public Health, Health Administration or similar
• 5–7 years’ experience in quality and safety
• F...
In this pivotal full-time role reporting to the EVP of Clinical Services, you will lead comprehensive quality and safety frameworks across KHP’s virtual services. You are expected to implement performance measurement systems and improve incident management practices. Collaboration with various departments will be vital, fostering a culture of safety and continuous learning.
Key Responsibilities:
• Lead enterprise-wide quality improvement initiatives
• Monitor performance metrics and safety indicators
• Conduct root cause analyses for incidents
• Develop accreditation-readiness programs
• Collaborate with diverse teams to ensure best practices
Requirements:
• Master’s in Public Health, Health Administration or similar
• 5–7 years’ experience in quality and safety
• F...
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