Found Description
Client Retention Executive
Position: Client Retention Executive
Work setup: Hybrid | Night shift
Location: Eastwood, Quezon City
Benefits
- Competitive Rewards: above-market compensation, healthcare coverage day one, dependents coverage, paid time‑off with cash conversion, group life insurance, performance bonuses.
- A Collaborative Spirit: participate in company‑sponsored events and activities.
- Work‑Life Harmony: flexible work arrangements.
- Career Growth: continuous learning and advancement opportunities.
- Inclusive Teamwork: diverse and inclusive culture.
Job Responsibilities
The Client Retention Executive will play a key role in the overall performance, development, reporting and analysis of customer usage data to proactively identify retention risks and engagement opportunities, enabling the Customer Success and Sales teams to act early to retain and grow subscriptio...