Client & Retail Program Manager

This role supports the enablement of elevated client experience and innovation in our boutiques through key fashion projects that will support our lead 2030 ambition. It is a unique role that sits at the intersection of Client and Retail, acting as a catalyst to unlock and elevate both retail and client experience while also supporting simplification efforts. The fashion projects that fall within this scope will also support elevating brand equity and driving client engagement. The objective of this role is to drive key fashion projects to ensure they reach stable business-as-usual standards while also evolving and optimisation of the tools to meet the demands of the future, keeping this function dynamic and responsive to the expectations of our teams and clients. This role will serve as the single point of contact for client x retail fashion projects in the region, providing clarity, simplicity, transparency and efficiency for all parties.

Responsibilities

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