Client Relations Representative

About The Company

Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don’t just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved.

Summary

Client Relations Representative, in other words, Move Coordinator, primarily serves as a liaison for clients after the booking has been completed by the Sales team. The Move Coordinator is responsible for ensuring that the client has full knowledge of the moving services that will be rendered (based on information in the file), conducting a confirmation call prior to the move date, follo...