Client Project Manager 1

Shift

Monday through Friday, 8:00 AM - 5:00 PM

Role

Client Project Manager

Compensation

Salary is determined based on geographic location, relevant experience, education, skills, and alignment with internal equity. Final offers may be influenced by market conditions, budgetary considerations, and organizational compensation guidelines.

Responsibilities

• Onboard new clients by providing comprehensive training on products and services and accurately setting up client data and profiles in LIMS.
• Build and maintain strong, long‑term client relationships; serve as the primary point of contact for client inquiries, concerns, and escalations.
• Conduct regular client check‑ins to ensure satisfaction and proactively address needs.
• Monitor sample progress throughout the lab to ensure project timelines are on track.
• Coordinate with laboratory departments to ensure timely project execut...