Client Operations Support Supervisor

As a **Credit Reporting Associate (Operational Compliance)**at Concord Servicing, you will investigate and resolve credit report disputes submitted by consumers, ensure compliance with the Fair Credit Reporting Act (FCRA) by thoroughly reviewing credit information, verifying accuracy, and addressing any discrepancies or potential errors related to a person's credit history. The **Credit Reporting Associate** will communicate directly with consumers to understand their concerns and may handle cases involving alleged identity theft or fraud.
The **Client Operations Support Supervisor** plays a key role in managing the daily activities related to corporate client support and operational service delivery. This individual is responsible for leading a team of support agents, ensuring exceptional service standards, overseeing accurate payment processing, validating sensitive data, and maintaining compliance with internal controls and client requirements.
In addition to managing client r...