Found Description
Job Overview
The Client Onboarding & Hypercare Manager owns and drives excellence in client onboarding and early-stage account stabilization through a structured 3–6 month hypercare framework.
They ensure all new and transitioning clients achieve rapid operational stabilization, high adoption, strong stakeholder alignment, and measurable confidence before transition to steady‑state account management.
The Manager is the primary accountability point during onboarding and hypercare, ensuring clear success milestones, proactive risk mitigation, and seamless transfer to long‑term account ownership.
Benefits
- Interaction with key players such as C‑level executives from enterprise organizations
- Sound decision‑making and flexibility to ensure team dynamics and productivity
- Hybrid work setup
- Competitive salary and benefits
- HMO and free dependent coverage
- Access to KMC’s exclusive pantry (Ma...
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