Client Onboarding Executive - Singapore Clients - Remote

Client Onboarding Executive

Mission

Ensures a smooth and fast onboarding experience for each new Sleek client. By understanding Singapore’s regulatory requirements and using AI-driven workflows, you maintain high data accuracy and compliance, turning new sign‑ups into fully live entities swiftly.

Outcomes

Client Journey & Service Delivery

• End-to-End Onboarding: Own the client onboarding journey, ensuring a tailored and delightful experience that secures long‑term retention.
• Accuracy & Quality: Maintain 100% accuracy in client billings, statutory filings, and adherence to Sleek’s Terms & Conditions.
• The Three-Day Vision: Execute workflows with speed and precision, relentlessly pursuing the goal of less than three business days of Sleek Time for client processing. Proactively inform clients in case of roadblocks or any further information needed.
• Focus on Tangible KPIs: Maintain high CSAT and aim fo...