Client Onboarding AVP: Strategy & Service

Citigroup Inc. in Kuala Lumpur is seeking a Client Onboarding Assistant Vice President to lead customer interactions and manage account opening processes. Candidates should possess 5-8 years of relevant experience, excellent communication skills, and strong project management abilities.

The role entails ensuring timely service delivery, optimizing productivity, and monitoring customer satisfaction while maintaining a culture of risk control. Proficient knowledge of English is a must, with Mandarin being a plus.