Found Description
Overview
As a Client Manager at NTT DATA, you will build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas.
Responsibilities
- Use tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts.
- Analyze client situations, plan strategically, and drive sales engagement to meet quota targets.
- Act as the first point of contact, addressing client issues and ensuring consistent satisfaction.
- Transform client needs into actionable solutions to achieve business goals.
- Coordinate with our global network to deliver exceptional client experiences.
- Meet revenue and margin targets while minimizing churn and maximizing retention.
- Develop and implement account strategies, leveraging advance planning skills.
- Work closely with stakeholders to realize business opportunities and support the buying lifecycle. ...