Client Manager – Client Implementation

Role Purpose



Reporting to the Onboarding Manager, the Client Manager will be responsible for providing an efficient, streamlined, and transparent onboarding experience to the Clients of Crown Agents Bank. This includes the facilitation, tracking and reporting of all aspects involved in the onboarding process, including KYC, regulatory, product and operational setup. This will include the facilitation of platforms and systems for the client to execute their first trades and ensure all elements are set up in the Back Office for the swift delivery of trades and payments where necessary.

This role will be responsible for collecting different Data points from the various stakeholders both internally and externally in order to deliver quality MI and for case tracking purposes. 

A key feature of this role will be to facilitate strong client lifecycle management both internally through the ad...