Client Management and Growth Director at Miratech

Elevate Miratech’s client engagement strategies as the Director of Client Management and Growth. This remote role focuses on renewals, expansions, and strengthening enterprise relationships.
As a key leader, you will manage net revenue retention efforts while developing playbooks that enhance client success. You will lead a dynamic client management team and engage strategic clients, fostering long-term partnerships. Your role will significantly contribute to the company’s growth trajectory and impact in the global market.
Key Responsibilities:
• Drive end-to-end client renewal and expansion activities
• Implement effective playbooks for client growth and upsell processes
• Coach and develop a high-performing client management team
• Establish long-term partnerships through effective engagement
• Work collaboratively to enhance customer strategy alignment
Requirements:
• Extensive experience in renewals within IT managed services
• Proven ability to manage...