Client-Focused Service Specialist at Sun Life

Elevate your career as a Service Specialist at Sun Life, dedicated to supporting multiple high-touch clients with exceptional service delivery. Engage in client education, product promotion, and proactive support in a hybrid environment.

This role offers a unique blend of client engagement and service enhancement. You will arrange service calls, prepare educational sessions, and train Plan Administrators on our administrative practices. As a key player on the team, your analytical skills and client empathy will help exceed client expectations and ensure smooth implementation processes.

Key Responsibilities:
• Arrange client service calls and benefit discussions
• Deliver education sessions and benefit fairs
• Train Plan Administrators and Advisors on e-services
• Support implementation of new business and data gathering
• Participate actively in training and service meetings

Requirements:
• Minimum 2 years of Gr...