Client-Focused Network Technician at KLA

At KLA, we are seeking a Network Services Technician to enhance network performance at client sites. Leverage your troubleshooting skills and organizational talents to facilitate optimum network use.
As a Network Services Technician, your responsibilities will include installing hardware and supporting on-site projects for various clients. Engage directly with client teams while managing ticketing systems effectively. Your sound judgment and time management will be essential in addressing client concerns and resolving network incidents.
Key Responsibilities:
• Identify and resolve client network issues promptly
• Assist with hardware installations and network changes
• Document all operations using Change Control systems
• Ensure thorough communication during shift handovers
• Manage physical cabling related to service requests
Requirements:
• Actively pursuing a Bachelor’s degree in IT or related field
• Preferred two years’ experience in client/server en...