Found Description
Elevate your career as a Client-Focused Customer Care Advisor in North York, ON. This role is entirely on-site at the start, evolving into a potential hybrid arrangement, focused on nurturing client relationships.
In this position, you will utilize your LLQP license to engage clients effectively throughout their insurance journey. Your responsibilities include assisting with policy inquiries, ensuring timely payments, and maintaining compliance. Your capacity to resolve issues and deliver outstanding customer service will significantly influence client retention.
Key Responsibilities:
• Proactively reach out to policyholders to support retention
• Manage policy inquiries, including payments and coverage questions
• Facilitate a positive onboarding experience for new clients
• Handle complaints and resolve them empathetically and swiftly
• Use CRM tools to personalize client interactions
Requirements:
• Valid LLQP certification in Ontario
• 1-2 years of rel...
In this position, you will utilize your LLQP license to engage clients effectively throughout their insurance journey. Your responsibilities include assisting with policy inquiries, ensuring timely payments, and maintaining compliance. Your capacity to resolve issues and deliver outstanding customer service will significantly influence client retention.
Key Responsibilities:
• Proactively reach out to policyholders to support retention
• Manage policy inquiries, including payments and coverage questions
• Facilitate a positive onboarding experience for new clients
• Handle complaints and resolve them empathetically and swiftly
• Use CRM tools to personalize client interactions
Requirements:
• Valid LLQP certification in Ontario
• 1-2 years of rel...
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