Client-Facing Service Delivery Leader

Xerox is seeking a Service Delivery Manager (SDM) in Cebu City, Philippines. The SDM is responsible for the end-to-end delivery of contracted services across multiple accounts. This leadership role involves managing client relationships, overseeing daily operations, and ensuring compliance with service agreements.

Ideal candidates should have over 6 years of experience in service delivery and strong analytical and communication skills. Certifications like Lean/Six Sigma and ITIL are preferred.