Client-Facing Service Analyst II: Analytics & Support

Citigroup Inc. is seeking a Customer Service Analyst 2 in Mexico City. This intermediate-level role focuses on client support and resolution through effective communication and teamwork.

The ideal candidate will have a Bachelor's degree and up to two years of customer service experience, with strong analytical skills and a focus on client relationships. Responsibilities include serving as a point of contact, answering inquiries, and addressing operational challenges.