Client-Facing MSP Operations Coordinator

ConnectOS in Metro Manila seeks an experienced MSP Administrator to manage service desk operations for AU and US clients. The role involves coordinating and overseeing ticket statuses, communicating with clients, and ensuring smooth operational processes.

Ideal candidates should have a minimum of 2 years' experience in similar roles, fluent language skills, and familiarity with HaloPSA tools. This position offers a structured schedule from Monday to Friday, with a focus on client satisfaction and operational excellence.