Client-Facing MSP Operations Coordinator

ConnectOS, located in Mandaluyong, seeks a skilled professional for an administration role requiring a minimum of 2+ years' experience in MSP or Service Desk environments, preferably supporting AU or US clients. Key responsibilities include managing client tickets, service delivery coordination, and communication with clients through various channels.

The ideal candidate will have strong skills in service coordination, ticket management tools like HaloPSA, and operational functions including billing and procurement.