Client Experience Specialist - Voice and Non-Voice

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!



Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!



Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

• Stay updated on company policies, procedures, and services to provide accurate information to customers

• Contribute to a positive and collaborative team environment.



What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!

• No call center experience? No problem — we’ll train you.

• Good communication and problem-solving skills.

• Willing to work onsite in Metro Manila

• Career shifters and experienced CSR agents are welcome.


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