Client Experience Specialist Luxury Fashion

Step into a role as a Client Experience Specialist in luxury fashion at Prada Group. Provide personalized experiences that delight clients and drive brand loyalty.
In this position, you will act as an ambassador for the Prada Group, connecting with clients to ensure their needs and expectations are met. You will cultivate meaningful relationships through exceptional service and an Omni Channel mindset. Utilize your product knowledge and stay updated on industry trends to thrive in this luxury environment.
Key Responsibilities:
• Facilitate memorable client journeys through exceptional service
• Utilize Company CRM to enhance relationship building
• Promote an Omni Channel approach to service
• Collaborate with team for consistency in customer experiences
• Ensure high standards for shop floor displays and security
Requirements:
• Strong interest in luxury and fashion
• Excellent interpersonal and communication skills
• Experience in maintaining client r...