Client Experience Manager at Sephora

Elevate customer service at Sephora Canada as a Client Experience Manager. Oversee sales, train a dedicated team, and ensure outstanding client interactions in Scarborough, Ontario.
This pivotal full-time position at Sephora Canada requires effective leadership and a focus on coaching Beauty Advisors and Stage Experience Leads. You will directly influence store performance through targeted training programs, manage client feedback, and drive in-store events alongside the Beauty Services team. Flexibility for evenings and weekends is essential to meet customer needs while maintaining high standards.
Key Responsibilities:
• Train and coach Beauty Advisors and Stage Experience Leads
• Address client feedback and ensure quality service
• Manage in-store events for enhanced client engagement
• Collaborate on visual merchandising and stock levels
• Build strong vendor relationships and oversee training effectiveness
Requirements:
• 2-4 years of management experienc...