Client Experience Manager at Sephora

Elevate client engagements as Sephora's Client Experience and Beauty Services Manager. Lead performance, training, and stellar customer service at our vibrant on-site stores.
In this role, you'll lead the store's experience team, enhancing sales floor performance and client satisfaction. You'll manage the training of Beauty Advisors while innovating beauty programs and personalized services. Fostering a culture of ongoing development, you’ll also oversee vendor relationships and visual merchandising to ensure alignment with company standards.
Key Responsibilities:
• Conduct training for new and existing Beauty Advisors
• Manage online reservation system for services
• Ensure staffing aligns with client flow and check-in
• Collaborate on visual merchandising and store presentation
• Oversee engagement with visiting store brands
Requirements:
• 2-4 years of management experience in retail or beauty
• Proven ability to coach and develop teams
• Strong time...