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Client Experience Manager at Sephora

Confidential

burnaby, metro vancouver regional district, Canada Full-time July 08, 2026

Found Description

Elevate client service and support in Sephora as a Stage Experience Manager. Focus on enhancing the customer journey through team leadership and innovative beauty services.
As a Stage Experience Manager, you will oversee all client experience aspects at your Sephora location. Your role entails managing beauty advisors, ensuring training excellence, and leading the Beauty, Skin, and Fragrance Studio. You’ll also innovate service offerings and support visual merchandising, making an impactful contribution to the store's sales environment.
Key Responsibilities:
• Manage daily operations at the Beauty, Skin, and Fragrance Studio
• Facilitate training for new hires and existing team members
• Oversee online reservation system for service booking
• Maintain company-standard sales floor visuals and organization
• Foster vendor relationships for enhanced team coaching
Requirements:
• 2-4 years in a similar role at a comparable store
• Excellent verbal and written ...

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