Found Description
We are looking for a talented Client Experience Excecutive!
**Job Objective**:
To function as an intermediary and main point of contact with our clients to reach and improve processes in coordination with the operational and administrative team.
**Requirements**:
- Education: Bachelor's degree in administrative or human areas
- English level: C1
- Intermediate Computer skills and MS Office
- 1 year as an Operations Manager
- 1.5 years as Client Care (preferred)
- Market and Industry Knowledge
- Communication and negotiation skills
- Management of work teams
- Business relationship building
- Project Administration
- Availability for open schedule and weekends
**Main functions**:
- Ensure that operational and administrative agreements with clients are communicated in a timely manner to internal departments.
- Strengthen the relationship with the client through constant communication and evaluation of the services pro...