Client Experience Advisor at Desjardins

Join Desjardins Ontario Credit Union as a Client Experience Advisor, focusing on member satisfaction while providing expert banking support. This full-time on-site temporary role emphasizes digital solutions.
In this advisory agent position, you’ll enhance client experiences by offering tailored banking solutions and promoting Desjardins products. Communicate effectively in both French and English to address clients’ needs and guide them in their financial journeys. Your role includes fostering relationships that contribute to business growth and ensuring full compliance with security measures.
Key Responsibilities:
• Guide clients in using financial technology tools
• Build business relationships through top-tier service
• Support clients facing fraud and assist referrals
• Remain informed about relevant product standards
• Ensure adherence to compliance and risk protocols
Requirements:
• High school diploma in a related field required
• At least one year...