Client Development Manager Role

Transform boutique customer experiences as a Client Development Manager in Canada. Drive loyalty programs and enhance customer outreach strategies across the region’s boutiques.
You will be responsible for crafting and executing the client development strategy while ensuring alignment with corporate directives. This role demands close collaboration with the Corporate CRM team and boutique teams to monitor results and elevate service standards. Achieving key performance indicators while understanding client segments is crucial for success in this position.
Key Responsibilities:
• Develop yearly client action plans in line with regional vision
• Collaborate to analyze regional database opportunities
• Assist Sales Associates in engaging client segments
• Implement Loyalty programs effectively across boutiques
• Create and manage guest lists for special events
Requirements:
• Bachelor’s degree required
• 4-5 years in luxury retail management
• Proficient i...