Client Delivery Project Manager (Ensenada)

Employment Type: Full-time - Temporary (7 months)Primary Duties and ResponsibilitiesClient Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and setup of our SaaS products.Project Management: Oversee the implementation of SaaS solutions, implement project plans, maintain projects in ClickUp (project management tool), and ensure the project meets timelines and deliverables.Coordinate and/or facilitate formal customer discovery, technical and onboarding calls, and resolve issues to ensure project timelines are met.Main contact with the customer's project team to answer questions, facilitate customer requests, and troubleshoot issues.Create and/or maintain client-level documentation (i.E., project plan, handoff documents, and SharePoint).
Work with clients to understand APIs, workflows, and configurations.Manage production release with customer (may require after-hours coordination).
Ensure customer target go-live dates are met, raise concern...