Found Description
Become the primary contact for SAP's private cloud clients as a Client Delivery Manager. Drive customer satisfaction and manage critical engagements in a hybrid work environment.
In this pivotal role, you’ll lead customer interactions, onboard new clients, and oversee account management. Your leadership will guide customers through the RISE with SAP S/4HANA Cloud and other private cloud offerings. You will strategize to ensure commercial success and satisfaction, driving the customer journey in a vibrant setting.
Key Responsibilities:
• Manage customer engagements and service reviews based on requirements
• Oversee day-to-day operations and support various projects
• Facilitate commercial account management to enhance satisfaction
• De-escalate critical situations and maintain stakeholder relationships
• Guide clients through their cloud journey in SAP environments
Requirements:
• Bachelor’s degree in business or technology
• 2+ years in customer-facing ro...
In this pivotal role, you’ll lead customer interactions, onboard new clients, and oversee account management. Your leadership will guide customers through the RISE with SAP S/4HANA Cloud and other private cloud offerings. You will strategize to ensure commercial success and satisfaction, driving the customer journey in a vibrant setting.
Key Responsibilities:
• Manage customer engagements and service reviews based on requirements
• Oversee day-to-day operations and support various projects
• Facilitate commercial account management to enhance satisfaction
• De-escalate critical situations and maintain stakeholder relationships
• Guide clients through their cloud journey in SAP environments
Requirements:
• Bachelor’s degree in business or technology
• 2+ years in customer-facing ro...