Client Care Representative - Insurance Renewals

Elevate client relationships as a Client Care Representative in the Personal Insurance Renewal Team. Work closely to deliver tailored insurance solutions and achieve high retention!
As part of a renowned North American insurance brokerage, your mission will be to maintain strong client relationships while delivering personalized insurance coverage. Engage proactively before renewals, review client portfolios, and recommend additional products. This position requires a keen eye for detail and exceptional service to achieve client satisfaction targets.
Key Responsibilities:
• Engage with clients before renewal policies
• Identify potential coverage gaps and solutions
• Nurture relationships through diligent follow-up
• Recommend additional products to enhance client coverage
• Stay updated on industry products for expert advice
Requirements:
• At least 1-year experience in personal insurance
• Strong client service-driven mentality
• Ability to thrive in ...