Client Care-focused Pension Analyst Role

Join Provident10, a leader in pension management in Newfoundland and Labrador, as a Pension Operations Analyst. Deliver top-tier service while handling administrative pension inquiries and transactions.
As part of the Pension Administration team, your role centers on providing excellent client care and ensuring accurate pension processing. You will engage with plan members and employers, addressing their inquiries while developing recommendations based on your research and analysis. Your focus will be on enhancing efficiency within the pension operation systems.
Key Responsibilities:
• Complete assigned pension transaction activities accurately
• Analyze and interpret cases to offer recommendations
• Maintain financial accuracy of documentation
• Answer requests from plan members and retired individuals
• Initiate outreach to clients and plan members proactively
Requirements:
• Related college/university program with 3 years of experience
• Proven interper...