Client Care Advisor - 6 months mission

Immediate Opportunity: Client Care Advisor – 6‑Month Mission

At CHANEL we aim to provide an unsurpassed luxury experience to clients worldwide. Client Care is an important interface that extends the client relationship beyond the boutiques, providing seamless and accessible care with a personalized human touch for a unique and differentiated CHANEL experience.

With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni‑channel experience, our Client Care teams are critical to the brand. They complement the boutiques by delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust, and empathy.

Responsibilities

• Act as the first line of contact in addressing clients’ inquiries over the Phone, WhatsApp, and Email.
• Dedicate the majority of workdays to handling cases independently, proactively solving issues.
• Deliver a differentiated experienc...