Found Description
Elevate your career with Express Scripts Canada as a Bilingual Client Benefits Technical Analyst. This hybrid position based in Mississauga or Montreal focuses on assisting clients with Health Benefit inquiries.
Your primary role will be to act as a liaison for our customers, managing inquiries related to Pharmacy, Dental, and Health plan coverage. Collaborate closely with internal departments to resolve issues, implement new clinical initiatives, and provide training to clients on relevant applications. This position ensures outstanding customer service and support.
Key Responsibilities:
• Address inquiries on drug and health benefits adjudication
• Support the clinical team with new program initiatives
• Work with Account Managers on product promotion
• Analyze customer impact on benefit changes
• Train internal teams and customers on applications
Requirements:
• Relevant university degree or equivalent experience
• Bilingual in French and English necess...
Your primary role will be to act as a liaison for our customers, managing inquiries related to Pharmacy, Dental, and Health plan coverage. Collaborate closely with internal departments to resolve issues, implement new clinical initiatives, and provide training to clients on relevant applications. This position ensures outstanding customer service and support.
Key Responsibilities:
• Address inquiries on drug and health benefits adjudication
• Support the clinical team with new program initiatives
• Work with Account Managers on product promotion
• Analyze customer impact on benefit changes
• Train internal teams and customers on applications
Requirements:
• Relevant university degree or equivalent experience
• Bilingual in French and English necess...
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