Client Analyst for Wealth Management

Join Croesus as a Client Analyst and provide exceptional application support in a hybrid work environment. Leverage your problem-solving skills to enhance client experiences and optimize system functions.
Croesus is looking for an Application Support and Client Analyst who will bridge the gap between clients and internal teams. With 1 to 3 years of related experience, you will be responsible for analyzing technical issues, documenting processes, and coordinating client testing sessions. Your bilingual proficiency in French and English will facilitate communication and ensure a superior client experience.
Key Responsibilities:
• Analyze and prioritize technical issues effectively
• Liaise between clients and internal teams to clarify needs
• Configure and administer existing systems for optimal performance
• Document business processes and create KPIs
• Provide on-call support rotationally throughout the year
Requirements:
• Bachelor’s degree in Business Admin...