Client Advisor - Puerto Banus Eci

Key Responsibilities:
Brand Experience:
Master the Client Journey to create strong long term client relationships.
Clientele and proactive engagement with existing and potential
Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
Aware of CRM targets and actively engages in all actions to reach them
Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
Consistently captures client data and takes notes of all qualitative information
Knows their portfolio of customers, and the VVICs and VICs they handle
Consistently works to achieve given sales, KPIs and CRM targets
Styling:
Strive to discover your clients and their every need, and to guide them across all categories of the brand.
Familiar with current fashion and in season ...