Client Account Representative (Bogotá)

About the Role

We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá and is a hybrid role that requires working at least three days a week in the office.

Responsibilities

• Provide seasoned support to Account Managers, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries.
• Strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention.
• Administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately.
• Monitor and report on the status of client deliverables and outstanding items.
• Work with Operations and Business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients.
• Collaborate with the Client Onboarding team to coordinate onboardin...