Claims Reporting Representative (Tijuana)

Integon, a division of The Allstate Corporation in Mexico, provides property and casualty insurance support.
This customer‐support role focuses on guiding callers to the appropriate party, handling claims and basic clerical duties, and ensuring customers feel valued and understood.BenefitsFull paid during trainingNine days of Paid Time Off (PTO) in addition to regular vacationsFully reported wages to IMSS and InfonavitWeekly food vouchers of $316 MXNWeekly paymentLife and burial insuranceParking on‐siteWellness center on‐siteExclusive coffee shop on‐siteSpecial discounts at establishmentsEmployee referral programMonthly activities and celebrationsKey ResponsibilitiesEstablish a connection with customers to gather and capture information, file a first notice of loss claimProvide an overview of the basic claims process and general information to customersReceive, screen, and route incoming telephone calls and other electronic correspondenceContact or receive contact from customers...