Claims Reporting Representative (Tijuana)

Integon, a division of The Allstate Corporation in Mexico, provides property and casualty insurance support.
This customer‐support role focuses on guiding callers to the appropriate party, handling claims and basic clerical duties, and ensuring customers feel valued and understood.
Benefits
Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $316 MXN
Weekly payment
Life and burial insurance
Parking on‐site
Wellness center on‐site
Exclusive coffee shop on‐site
Special discounts at establishments
Employee referral program
Monthly activities and celebrations
Key Responsibilities
Establish a connection with customers to gather and capture information, file a first notice of loss claim
Provide an overview of the basic claims process and general information to customers
Receive, screen, and route incoming telepho...