Found Description
Join a dynamic team as a Claims Quality Manager in Toronto, Canada, focusing on operational excellence and team leadership. Leverage your extensive experience in quality assurance and claims management to drive consistency and improvement.
In this hybrid role, you will oversee claims operations, ensuring established standards are met while mentoring future leaders. With over 5 years in claims or auction operations and 3 years in people management, you will shape the quality assurance framework, enhance audit processes, and improve customer satisfaction through strategic leadership.
Key Responsibilities:
• Oversee day-to-day claims operations for quality assurance
• Evolve QA framework and manage audit routines
• Lead team development and performance management initiatives
• Drive operational strategies for continuous improvement
• Collaborate with cross-functional teams to optimize outcomes
Requirements:
• 5+ years in claims or auction operations
• 3+ year...
In this hybrid role, you will oversee claims operations, ensuring established standards are met while mentoring future leaders. With over 5 years in claims or auction operations and 3 years in people management, you will shape the quality assurance framework, enhance audit processes, and improve customer satisfaction through strategic leadership.
Key Responsibilities:
• Oversee day-to-day claims operations for quality assurance
• Evolve QA framework and manage audit routines
• Lead team development and performance management initiatives
• Drive operational strategies for continuous improvement
• Collaborate with cross-functional teams to optimize outcomes
Requirements:
• 5+ years in claims or auction operations
• 3+ year...