Claims Operations Lead: SLA-Driven Team Manager

A leading service provider based in Muntinlupa is searching for a Claims Team Manager to oversee a team of credit service agents. This role focuses on achieving performance targets in alignment with Service Level Agreements (SLAs) and ensuring quality control in claims management processes. Ideal candidates should have previous international voice experience and strong customer service skills, along with the ability to handle high transaction volumes and effectively multitask. Join us to contribute to operational efficiency and enhance customer satisfaction.
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