Claims Handling Expert at Aviva

Aviva is seeking a Casualty Specialist to expertly handle Bodily Injury claims within a hybrid working environment. Your role will focus on investigation, negotiation, and exceptional customer service.

You will manage both litigated and non-litigated files in our Protect Claims department, contributing to timely and effective resolutions. With a strong background in third-party liability claims, your responsibilities will extend to advising Independent Adjusters and controlling operational expenses. Excellent interpersonal skills are vital as you communicate with claimants and legal partners to ensure clarity and adherence to guidelines.

Key Responsibilities:
• Manage a variety of Bodily Injury claims
• Ensure compliance with insurance procedures
• Collaborate with defence counsel for claims resolutions
• Provide educational guidance to Independent Adjusters
• Summarize and document all activities diligently

Requireme...