Found Description
We are currently recruiting a Claims Apprentice to strengthen our awesome Credit Management & Claims team based in Bristol.
We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration-based roles.
To administer the processing of customer claims for lost and damaged parcels, subsequently issuing financial settlements where applicable and appropriately communicating to customers when not.
Manage customer interactions via telephone and email, ensuring our customers' expectations are always appropriately met.
The Claims Apprentice will work alongside their wider team whilst completing a Level 3 Business Administration apprenticeship.
Key Tasks/Areas of responsibility:
To validate new claim requests against clearly defined policies and issue claims forms to our customers where appropriate