Claims Analyst-Team Lead

The Team Lead will be responsible for people and project management, carrying out administrative activity required to ensure effective management of claims administration team, payment allocation, claims reserves and total incurred review. The claims lead must know how the team processes to reconcile claims advice and claims payment-related transactions with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment.The candidate will provide support and be part of the Aii Claims  team and will report to GSO Director of Operations and Claims Operations Manager in London.

 

• Monitor team performance, identifying areas for improvement and implementing corrective actions to enhance productivity and quality.
• Coordinate team schedules, ensuring adequate staffing levels to meet project deadlines and operational needs.
• Manage conflict resolution within the team, mediating d...