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Claim Analyst Lead

Sun Life

South Jakarta, Special Capital Region of Jakarta, Indonesia Full time July 12, 2026

Found Description

Job Description

:

Job description

  • an experienced and dynamic Claim Analyst to lead our claims department in Indonesia. This role is responsible for overseeing all aspects of the claims process, ensuring efficient and fair claim settlements while maintaining high customer satisfaction levels.

  • Preferred skills

  • Professional with medical background

  • Having insurance certifications will be plus points (e.g., PAMJAKI, LOMA)

  • Experience with digital transformation initiatives in claims processes

  • Knowledge of multiple insurance product lines (life, health)

  • Qualifications

  • Preferably has Medical Background

  • Minimum 8 years of experience in insurance claims management, with at least 5 years in a leadership role

  • In-depth knowledge of Indonesian insurance regulations and market practices

  • Strong analytical and problem-solving skil...

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