Found Description
- REQ
- 20/02/2026
- Customer Journey
- Madrid, Spanje
- ING Bank
At ING we are looking for Cards Customer Journey Epert
Your role and work environment:
We are looking for a talented and enthusiastic CJE to join our Cards Team of Payments and daily banking Tribe in a squad focused on Debit cards and card in life
Your key responsibilities:
As CJE in Cards in Life squad you will:
- represent the voice of the customer, have a strong vision on how to serve our customers on their payment needs and focus on continuously improving the customer journeys we are offering
- be responsible to develop, launch and maintain debit card proposition on the market providing the highest customer satisfaction
Support CJE to provide a differentiating e- perience for ING's customers at optimal value and profitability for ING - be the Business Guardian of your product/service working with Operations, Compli...