Found Description
TCS hiring!!
Role: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC,CM
Location: Bangalore
Experience: 6-12
Must have:
- UCCE – solid hands-on experience required on UCCE components like ICM, PG, CVP, CTI, Finesse, CUIC,CM
- Strong knowledge on Cisco products UCCE/PCCE & features and other cisco gateways understanding
- Strong hands-on CVP/ICM/CUIC/Finesse application & implementation work needed with troubleshooting capabilities.
- 3-6 years of relevant work experience
- ServiceNow tool experience for Change/Incident /Problem Management
- UCCE/PCCE– Knowledge and exposure
- Strong hands-on CC- Troubleshooting skills
- Knowledge of other contact center systems such as Genesys, Avaya, Nice, or F9 is preferred but not required.